Detour




The Greatest Obstacle to Your Success Is Probably You

Posted in General, Autos by csilvey on the December 7th, 2005

This week G Richard Wagoner Jr., Chairman and CEO of General Motors, wrote an op-ed called “˜A Portrait of My Industry” attempting to address the root-causes of GM’s abysmal performance in the past few years. In essence, he is writing a defense for all three US auto-manufacturers. Mr. Wagoner writes…

GM has lost a lot of money in 2005, due to rapidly increasing health-care and raw-material costs, lower sales volumes and a weaker sales mix — essentially, we’ve sold fewer high-profit SUVs and more lower-profit cars. What is less clear is why things turned sour so fast for GM, as well as for other American auto makers and suppliers. To put it another way, why are so many foreign auto makers and suppliers doing well in the United States, while so many U.S.-based auto companies are not?

So far so good; maybe the top executives with the big three US auto manufacturers have their eyes wide open and are formulating a plan to take on this issue effectively and head-on. Chairman Wagoner continues…

Despite public perception, the answer is not that foreign auto makers are more productive or offer better-quality or more fuel-efficient vehicles. In this year’s Harbour Report, which measures manufacturing productivity, GM plants took three of the top five spots in North America, including first and second place.

Huh? Is he actually touting manufacturing productivity as a strength of GM? He can’t seriously be taking this line of argument! A look at the 2005 Harbour Report (No free-link available) reveals that Toyota is now the most efficient automotive manufacturer in North America. There is still a considerable gap between Detroit and the Japanese-owned “transplant” assembly lines, however. GM, which Harbour described as “the best of the Big Three,” required an average 34.33 hours of labor to produce a vehicle last year, compared with just 27.90 hours for Toyota.

It certainly doesn’t sound like GM has a competitive advantage in this area. It takes them nearly six hours longer per vehicle to produce their product. That’s 75% of a regular time shift on a production line. If that extra time was spent making the GM car a more attractive, safer, more economical, and/or a more reliable car than it would be time well spent. However, I don’t know a single person that thinks GM is better at any one of those things than the Japanese. The story gets worse.

One of the new study’s most illuminating figures had nothing to do with productivity. General Motors average revenue per vehicle was only $20,659 while Toyota was $26,514 per vehicle. Compounding matters, Japanese profits per vehicle were significantly higher than GM, with a per car profit of $1,433 at Toyota , $1,250 at Honda , and $1,603 for Nissan. Ford had the highest figure among the Big Three, at $620, while GM lost $2,311 per vehicle in 2004.

GM lost 2,311 per vehicle last year! I know I dropped out of my economics PhD program without earning a degree, but I am relatively sure that this is not a sustainable long-run strategy to increase shareholder wealth.

In the meantime Chairman Wagoner earned a salary of $2,200,000 and a BONUS of $2,460,000 last year. How do you get a bonus of any kind when you lead a for-profit organization into returns on investment like that?

Apparently Chairman Wagoner has his head in the sand. He doesn’t see any of the above as the main reason GM is doing so poorly. First he uses the reliable canard of health-care costs. Mr. Wagoner writes…

So what are the fundamental challenges facing American manufacturing? One is the spiraling cost of health care in the United States. Last year, GM spent $5.2 billion on health care for its U.S. employees, retirees and dependents — a staggering $1,525 for every car and truck we produced. And the figure is going up again this year. Foreign auto makers have just a fraction of these costs, because they have few, if any, U.S. retirees, and in their home countries their governments fund a much greater portion of employee and retiree health-care costs.

Don’t get me wrong, I love bashing American labor unions as much as the next guy, but no one held a gun to your head to sign the health coverage contracts with the union. Even a person with the most basic math skills can calculate that this is not one of the fundamental reasons for GM’s poor performance. GM loses $2,311 per vehicle. If we were able to waive a magic wand and eliminate all health-care costs from GM’s liability sheet, they would still be losing $786 per vehicle.

I imagine the magic wand GM has in mind is to socialize health-care. Does he actually think that if the government took over health care costs that the cost to GM would be less than it currently is? He wants the only organization more inefficient than his own to take over one of his biggest costs in hopes that marginal health care costs will go down! Ha, where was this guy educated? He must have fallen asleep in his economics classes as an undergraduate.

To illuminate this falsehood in another way; If GM sold its average car for the same price as Toyota (an addition of $5,855 per car) they would eliminate their marginal operating loss and make a profit of $3,544. This would more than cover the large executive bonuses and employee health-care liabilities.

Mr. Wagoner actually is magnanimous about GM’s health-care costs…

Some argue that we have no one but ourselves to blame for our disproportionately high health-care “legacy costs.” That kind of observation reminds me of the saying that no good deed going unpunished.

Let me give you a little advice Mr. Wagoner. If you want to do a good deed for your employees, shareholders, and society…operate a profitable car manufacturing company that fulfills promises made, and doesn’t make promises it can’t possibly keep. In short, do what you say you are going to do, and don’t lose sight that a for-profit organization benefits society best when it makes a profit. GM didn’t enter in these union contracts to do a good deed, they made a business decision that the costs was justifiable and possible to cover.
Mr. Wagoner continues his excuse making by blaming lawsuit abuse and unfair trading practices for GM’s woes. As if lawsuit abuse in America doesn’t effect Japanese companies producing vehicles in the US. It is laughable to think that

Japan’s long-term initiatives to artificially weaken the yen.

somehow makes Japanese domestically produced cars more productive than US domestically produced cars. With all due respect Chairman Wagoner, you need to get your head in the real world. Few domestic buyers would buy an American car at the same price as a similar Japanese car. American cars are not seen as attractive, as reliable, and as economical as the Japanese automobile. If you make a good looking car, with state of the-art technology (no that does not mean On-Star as Chairman Wagoner touted in his op-ed), at a reasonable price, that is reliable up to and over 100,000 miles…and do that year after year. The US auto industry will continue to be viable. This means that you have to constantly innovate. Chairman Wagoner was proud to say GM will be rolling out Hybrid cars in the next few years. He doesn’t realize that unveiling five year old technology that your competitor has had a major advantage in for years will not score you points in the consumers mind. Innovate, create new technologies before you competition, or you will be, at best, mediocre in your field. Innovate or die. Simple but true.

More On This Subject: More on this subject can be found here, here, here, here, here, here, here, and here.

Update: Thanks for noticing Prof. DeLong.

Welcome Real Clear Politics Readers!

Your’e the man Will!

Thanks for the link dada!

12 Responses to 'The Greatest Obstacle to Your Success Is Probably You'

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  1. on December 7th, 2005 at 11:38 pm

    Great job on this.

  2. Chris Silvey said,

    on December 7th, 2005 at 11:39 pm

    Thanks Will.

  3. DEEPGHETTO said,

    on December 9th, 2005 at 1:06 am

    Maybe if GM had used its own technology latent in the once dominant EMD it would easily overtake Toyota in hybrid vehicle race.After all the hybrids have more in common with diesel-electric locomotives than gasoline burning cars and trucks

  4. meade said,

    on December 9th, 2005 at 1:08 pm

    Why do corporate boards continue to approve exec bonus payouts with performances like this?

  5. Scott Stapf said,

    on December 12th, 2005 at 4:51 am

    The real proof of U.S. automakers shooting themselves in the foot — 86 cars that get 40mpg.org are NOT available in the U.S. — even though they are either made by U.S. manufacturers — or foreign automakers with major U.S. sales operations (often with or through U.S. firms). See: http://www.40mpg.org/getinf/120105release.cfm

  6. WILLisms.com said,

    on December 13th, 2005 at 8:29 pm

    Some Call It A Bonfire (Or Carnival) Of Classiness…

    We call it “Classiness, All Around Us.” Click to explore more WILLisms.com. In no particular order, WILLisms.com presents (an expanded edition of) classiness from the blogosphere: 1. Tyrants- Rudy Rummel of Democratic Peace explains that tyrants are …

  7. Eric said,

    on July 10th, 2006 at 7:18 pm

    Many GM cars are reliable for over 100,000 miles. I have had 2 GM cars that had easily surpassed that milestone. My current car, a 1998 Chevy Blazer, has 316,000 miles on it, and it’s still going strong. My previous car, a 1986 Chevy Celebrity had 286,000 on it before it finally gave out. My 1993 Ford Taurus died after 196,000 miles, and my 1986 Corvette had over 170,000 miles at the time when I sold it……and it’s still running strong.

    In comparison, my 1993 Audi 100CS failed after engine and transmission problems at 109,000 miles.

    My friends Volkswagon GTI died at 83,000 miles.

    Another friends Toyota Celica died after about 75,000 miles.

    An aunt’s Honda Accord lasted 103,000 miles.

    I would also like to point out that in most cases, replacement parts for GM vehicles are generally less than foreign vehicles.

  8. Chris Silvey said,

    on July 10th, 2006 at 11:04 pm

    Eric,

    I know you mean well…but anecdotal evidence means nothing in the face of statistical evidence that shows American cars are generally less then reliable in comparison to Japanese cars. A large sample such as reliability indexes or customer satisfaction surveys with tens of thousands of data point will always be more reliable then you and your fiends’ experiences. Large sample sizes of varying groups of people eliminate control flaws that anecdotal evidence is prone to have (Maybe you and your friends are better at repairing American cars and not as interested or knowledgeable about foreign cars, maybe you forgot to mention the American car you owned that only last 50 thousand miles before breaking down constantly…maybe your friends did the same, maybe you are completely accurate in your assessment about you and your friends and are statistical anomalies…heads can be flipped on a fair coin 7 times in a row 1 in 128 tries (does this mean tails is less reliable then heads?).

  9. Jack Walsh said,

    on October 18th, 2006 at 6:27 pm

    We have all heard all the talk about the fuel economy and innovations of Hybrid Cars and how they are sweeping the nation. Last year in 2004 in fact over 88,000 Hybrids were sold and waiting lists are still climbing. Honda, Toyota and Ford cannot build them fast enough. Things are changing indeed. Although still a drop in the bucket considering the average 17 million cars sold each year in the United States we can see a hyperbolic trend forming as oil prices stay high. Also with China and India entering the global game for demand for oil we will see the price per barrel to continue to remain high even if OPEC decides to stay on the same team, which built their industry there.

    The Japanese are now showcasing their technologies in medium sized trucks. In fact Hino Motors, which makes the very popular box type delivery trucks you see around town is now making a diesel electric version to be available in the 2006 models in the US. They have been available in Japan since 2003. The unit is called the Hino 165 Hybrid; pictured here:

    The price is still a little steep at $116,000 per truck which is just over two times the cost, but Hino a spokesman said in Transport Topics that in fact the fuel savings over a three year period would cover the additional costs and the Public Relations for companies and the tax incentives in states like MA, CA and NY would more than entice buyers to switch over. The fuel saving is a solid 14 to 27% over the conventional models like the Isuzu and other competing trucks like the one pictured here;

    Hino of North America is convinced that buyers will put up the extra money for the new hybrids and many government agencies are already trying to order them. Meanwhile waiting lists at some fleet dealership locations are not forming. Think on this.


  10. on November 8th, 2007 at 9:47 pm

    […] auto profits, like most, are the poor cousin of its various income streams. Hell, they apparently lost USD2,311 per vehicle in 2004, with an average cost per vehicle of USD18,348. So these cars of theirs may (a) sell for a profit, […]

  11. DDDDepressionnnn said,

    on November 20th, 2008 at 8:05 pm

    Depression Depression Depression aaaaaaaa
    HEEEEELP :( :( :(
    I hate winter! I want summer!


  12. on April 30th, 2009 at 4:05 pm

    […] Here is a really good article about the failures of GM as a company and the mistakes of management: http://chrissilvey.com/weblog/?p=112 […]

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